Why Every Search for “How AI Can Better the Work of a Company” Ends Here

Picture a tool that writes the first draft, crunches the data, and sparks the next big idea before your coffee cools. That’s the promise of AI in the workplace—and companies that embrace it are already clocking outsized returns. Microsoft-commissioned IDC research shows firms investing decisively in AI enjoy a $3.7× average ROI—with leaders hitting $10.3×—all within 13 months of deployment¹.

How AI in the Workplace Transforms Daily Operations

1. Hyper-Productivity Becomes the New Normal

• According to this IDC research commissioned by Microsoft, 92% of AI users leverage it to boost productivity, making efficiency a non-negotiable standard for modern teams.¹.
• BBVA staff who automate routine work with ChatGPT Enterprise save ≈ 2.8 hours per week — time now re-allocated to strategy and customer insight³.

2. Custom Copilots & GPTs Slash Time-to-Value

Generative AI moves beyond off-the-shelf chatbots. In just five months, BBVA employees built 3,000 task-specific GPTs—from legal-query assistants to credit-analysis bots—driving an “explosion of innovation” across 25 countries².

3. Smarter Customer Engagement

Retail Banking Legal Assistant GPT lets a nine-lawyer team answer 40,000 annual client queries in under 24 hours², while Microsoft customer Lumen saves $50 million a year by cutting seller admin time¹.

4. Data-Driven Decision Making at Scale

AI models now generate 1.6 billion demand predictions daily for retailer Coles, optimizing 20,000 SKUs across 850 stores¹. Similar analytics power BBVA’s Credit Analysis Pro GPT, which auto-extracts financial ratios so analysts focus on higher-value judgment².

5. Accelerated Innovation Cycles

Top-tier AI adopters launch new solutions in < 3 months—five times faster than laggards¹. BBVA fuels ideation with internal hackathons and a GPT Store that shares 1,000 reusable virtual assistants group-wide³.

6. Cost Management & Revenue Growth

McKinsey estimates $2.6–$4.4 trillion in annual value from generative AI, 75% of it in customer operations, marketing, software engineering and R&D⁴. Companies deploying AI across these functions realize compound gains—higher margins plus net-new revenue streams.

7. Upskilling & Culture Change

Thirty percent of firms cite talent gaps as a barrier¹. BBVA attacks this head-on with mandatory AI training and a global community of practice, ensuring secure, responsible use while amplifying human creativity³.

Overcoming Common Roadblocks

1. Skills Shortage ► Solution: pair formal training with hands-on GPT building challenges.
2. Data Privacy ► Solution: enterprise-grade platforms (e.g., ChatGPT Enterprise) offer SOC 2 compliance, encryption at rest, and no model-training on your prompts²³.
3. Change Fatigue ► Solution: promote quick-win use cases (summarize meetings, automate reporting) to win hearts and budgets fast.

Getting Started: A Three-Step AI Adoption Framework

1. Audit Workflows — Map repetitive, data-heavy tasks across functions.
2. Prioritize High-ROI Pilots — Aim for < 12-week payback; leverage pre-built copilots where possible.
3. Scale Securely — Adopt guardrails, governance, and ongoing skills programs to embed AI literacy.

Don’t Wait—Automate

AI in the workplace isn’t a future bet; it’s today’s competitive edge. Firms like BBVA and Microsoft clients prove that early movers gain productivity, innovation, and staff engagement advantages money alone can’t buy.

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References

1. Microsoft Official Blog. “IDC’s 2024 AI Opportunity Study: Top Five AI Trends to Watch.” Nov 12 2024.
2. BBVA. “BBVA logra una explosión de innovación entre sus empleados con el despliegue de ChatGPT Enterprise.” Nov 21 2024.
3. BBVA. “BBVA amplía el acuerdo con OpenAI a 11,000 licencias de ChatGPT para sus empleados.” May 12 2025.
4. McKinsey & Company. “The Economic Potential of Generative AI: The Next Productivity Frontier.” Jun 14 2023.